DSI WebApp

W37590 Closed

Customer/Point of Contact:

Morrico Equipment
Rene Molinos (671-649-1946)

Scheduled Date/Time:

07/02/2020, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

ME00.6010: Morrico Equipment - Service Contract 2020

Rates:

Morrico Equipment - Service Contract 2020 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kylene Hsieh

Customer Signature:

Yes

Print Name:

Vernon

Date Signed:

07/02/2020

Work Requested

- Allison software that was installed Monday is not working.

Work Requested by: Rene Molinos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Reinstall and reactivate Allison software on Truck-1 laptop. test connect to truck with Vernon successfully. check detroit software and noted error message "unable to connect to server". Alma started a ticket with detroit software support. Show Michelle how to record new AA messages in 3CX

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Reinstall and reactivate Allison software on Truck-1 laptop. test connect to truck with Vernon successfully. check detroit software and noted error message "unable to connect to server". Alma started a ticket with detroit software support. Show Michelle how to record new AA messages in 3CX	Kevin Hsueh	07/02/2020 11:03 am	07/02/2020 12:35 pm	01:32

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/07/2020 05:01 pm	Updated status to Closed	Jessica L.
07/07/2020 11:55 am	Updated status to Submitted for Invoicing	Chu H.
07/07/2020 11:55 am	Approved.	Chu H.
07/02/2020 12:37 pm	Updated status to Pending Approval	Kevin H.
07/02/2020 12:37 pm	Service Completed	Kevin H.
07/02/2020 12:37 pm	Check-out 07/02/2020 12:35 pm	Kevin H.
07/02/2020 12:37 pm	Work Order Tasks Added	Kevin H.
07/02/2020 12:37 pm	Updated status to Service Completed	Kevin H.
07/02/2020 12:34 pm	Customer Signature Posted	Kevin H.
07/02/2020 11:07 am	Arrived 07/02/2020 11:07 am	Kevin H.
07/02/2020 11:03 am	Check-in 07/02/2020 11:03 am	Kevin H.
07/01/2020 02:28 pm	Updated status to Scheduled	Kylene H.
07/01/2020 02:28 pm	Assigned: Kevin Hsueh	Kylene H.
07/01/2020 02:28 pm	Created workorder.	Kylene H.

Attachments 1

Filename
W37590

Work Orders