DSI WebApp

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

12/19/2019, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6006: Micronesian Divers Assoc - Service Contract (09/01/19 - 08/31/20)

Rates:

Micronesian Divers Assoc - Service Contract 2019 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lee Webber

Date Signed:

12/19/2019

Troubleshoot Mr. Webber's workstation. Unable to access remotely.

Work Requested by:

	Item	Serial Number	Notes

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Mr. Webber unable to access his workstation remotely using teamviewer. Login to workstation and install new version of teamviewer. worked with Mr. Webber to update teamviewer on his laptop. confirmed remote access to workstation successful after update.	Kevin Hsueh	12/19/2019 01:39 pm	12/19/2019 02:31 pm	00:52

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
12/20/2019 05:07 pm	Updated status to Closed	Jessica L.
12/20/2019 12:16 pm	Updated status to Submitted for Invoicing	Chu H.
12/20/2019 12:16 pm	Approved.	Chu H.
12/19/2019 02:36 pm	Updated status to Pending Approval	Kevin H.
12/19/2019 02:36 pm	Service Completed	Kevin H.
12/19/2019 04:35 am	Updated billable hours to: 01.00	Kevin H.
12/19/2019 02:33 pm	Check-out 12/19/2019 02:31 pm	Kevin H.
12/19/2019 02:33 pm	Updated status to Service Completed	Kevin H.
12/19/2019 02:10 pm	Customer Signature Posted	Kevin H.
12/19/2019 01:58 pm	Arrived 12/19/2019 01:58 pm	Kevin H.
12/19/2019 01:39 pm	Check-in 12/19/2019 01:39 pm	Kevin H.
12/19/2019 12:25 pm	Updated status to Scheduled	Kevin H.
12/19/2019 12:25 pm	Assigned: Kevin Hsueh	Kevin H.
12/19/2019 12:25 pm	Created workorder.	Kevin H.

Filename
W37126