DSI WebApp

Customer/Point of Contact:

Domino's Pizza of Guam
Steve Huhne (1-671-647-1531)

Scheduled Date/Time:

08/06/2019, 09:00 am

Service Type:

Onsite

Charge Type:

Project

Charge Code:

DMNO.4001: Domino's - SonicWall Install

Rates:

Domino's - SonicWall Install [TOTAL HOURS: 8]

Remaining Hours:

-4

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Mai

Date Signed:

08/14/2019

Deploy SonicWALL TZ350 at Agana Location

Work Requested by:

	Item	Serial Number	Notes

Work Completed 3

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Arrived onsite to install Sonicwall. Unable to access network switch ports. network switch is in a cabinet (under POS) with switch ports facing back of the cabinet. unable to turn switch to access ports as network cables connected to switch have no slack and are taught. advised Mai that cabinet needs to be opened up to access the switch ports. Mai will have their maintenace staff open the cabinet. DSI scheduled to return on thursday morning to install Sonicwall	Kevin Hsueh	08/06/2019 08:32 am	08/06/2019 09:17 am	00:45
2	Check-in	Kevin Hsueh	08/12/2019 09:38 am	08/12/2019 09:38 am	00:00
3	Deploy SonicWALL TZ350 at Dominos Agana. Register SonicWALL and confirmed licenses show properly. Configure LAN and WAN port settings. confirmed internet can be browsed. verified all IP phones are up and can make and receive calls.	Kevin Hsueh	08/14/2019 01:50 pm	08/14/2019 02:33 pm	00:43

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
08/14/2019 03:27 pm	Updated status to Closed	Jessica L.
08/14/2019 02:42 pm	Updated status to Submitted for Invoicing	Chu H.
08/14/2019 02:42 pm	Approved.	Chu H.
08/14/2019 02:35 pm	Updated status to Pending Approval	Kevin H.
08/14/2019 02:35 pm	Service Completed	Kevin H.
08/14/2019 06:34 am	Updated billable hours to: 02.00	Kevin H.
08/14/2019 02:34 pm	Check-out 08/14/2019 02:33 pm	Kevin H.
08/14/2019 02:34 pm	Updated status to Service Completed	Kevin H.
08/14/2019 02:19 pm	Customer Signature Posted	Kevin H.
08/14/2019 01:50 pm	Check-in 08/14/2019 01:50 pm	Kevin H.
08/12/2019 09:39 am	Check-in 08/12/2019 09:38 am	Kevin H.
08/06/2019 08:46 am	Arrived 08/06/2019 08:46 am	Kevin H.
08/06/2019 08:32 am	Check-in 08/06/2019 08:32 am	Kevin H.
08/06/2019 07:57 am	Updated status to Scheduled	Kevin H.
08/06/2019 07:57 am	Assigned: Kevin Hsueh	Kevin H.
08/06/2019 07:57 am	Created workorder.	Kevin H.

Filename
W36742