DSI WebApp

W35782 Invoiced

Customer/Point of Contact:

Micronesian Divers Association
Lee Webber (1-671-479-4646)

Scheduled Date/Time:

10/08/2018, 03:00 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

MDA0.6005: Micronesian Divers Assoc - Service Contract 2018

Rates:

Service Contract [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Jordan Gimmen

Customer Signature:

Yes

Print Name:

Lee Webber

Date Signed:

10/08/2018

Invoice Number:

027427

Work Requested

Troubleshoot Lee Webber's login

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Checked and noted unable to log in with new credentials. Noted no network connection. Traced issue to nearby router. Restarted and confirmed now able to connect to network. Lee now able to log into domain. Helped Lee to reset password. Confirmed able to log in with new password. Assisted Lee in fixing iPhone Mail syncing issue. Tested and confirmed okay.	Jordan Gimmen	10/08/2018 03:02 pm	10/08/2018 03:31 pm	00:29

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
10/08/2018 04:56 pm	Updated status to Invoiced/Closed	Jessica L.
10/08/2018 04:47 pm	Updated status to Submitted for Invoicing	Chu H.
10/08/2018 04:47 pm	Approved.	Chu H.
10/08/2018 03:41 pm	Customer Signature Posted	Jordan G.
10/08/2018 03:39 pm	Updated status to Pending Approval	Jordan G.
10/08/2018 03:39 pm	Service Completed	Jordan G.
10/08/2018 07:38 am	Updated billable hours to: 01:00	Jordan G.
10/08/2018 03:38 pm	Check-out 10/08/2018 03:31 pm	Jordan G.
10/08/2018 03:38 pm	Updated status to Service Completed	Jordan G.
10/08/2018 03:11 pm	Arrived 10/08/2018 03:08 pm	Jordan G.
10/08/2018 03:07 pm	Check-in 10/08/2018 03:02 pm	Jordan G.
10/08/2018 02:20 pm	Updated status to Scheduled	Jordan G.
10/08/2018 02:20 pm	Assigned: Jordan Gimmen	Jordan G.
10/08/2018 02:20 pm	Created workorder.	Jordan G.

Attachments 1

Filename
W35782