W35193   Invoiced

04/26/2018, 10:30 am   
Inhouse
Service Contract
MDA0.6005: Micronesian Divers Assoc - Service Contract 2018
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
1
Kevin Hsueh
No
027031

Work Requested

Remote Support: Troubleshoot server.
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 MDA unable to access server shared drives and internet. work with Eric and confirmed MDASRV was frozen. work with Eric to reboot MDASRV. login to MDASRV after reboot successfully. shared drives and internet are now accessible. release emails from SonicWALL Junk Store. update SonicWALL firewall security settings. Kevin Hsueh
04/26/2018 10:30 am 04/26/2018 11:16 am 00:46

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 11

Date/Time Comment Tech
05/07/2018 10:40 am Updated status to Invoiced/Closed Jessica L.
04/26/2018 12:00 pm Updated status to Submitted for Invoicing Chu H.
04/26/2018 12:00 pm Approved. Chu H.
04/26/2018 11:18 am Updated status to Pending Approval Kevin H.
04/26/2018 11:18 am Service Completed Kevin H.
04/26/2018 11:17 am Check-out 04/26/2018 11:16 am Kevin H.
04/26/2018 11:17 am Updated status to Service Completed Kevin H.
04/26/2018 11:16 am Check-in 04/26/2018 10:30 am Kevin H.
04/26/2018 11:15 am Updated status to Scheduled Kevin H.
04/26/2018 11:15 am Assigned: Kevin Hsueh Kevin H.
04/26/2018 11:15 am Created workorder. Kevin H.