Customer
Work Orders
Timesheet
Opportunities
Tasks
Tracking
Settings
Sign Out
Hi,
S
S
Sign Out
Customers
Work Orders
New Work Order
TBS
Unassigned
My Work Orders
Open
Pending Close-out
Invoiced
Closed
All Open Work Orders
Open
Pending Close-out
Rejected
For Approval
For Invoicing
Invoiced/Closed
Invoiced
Closed
Void
Search/Report
Timesheet
Settings
Default View
Standard Rates
Admin Settings
Notification Settings
Charge Code Settings
Sign out
Work Orders
My Open
NEW
Work Order
TBS
0
Unassigned
12
MY WORK ORDERS
Open
0
Pending Close-out
0
Invoiced
4
Closed
5
OPEN WORK ORDERS
Open
46
Pending Close-out
2
Rejected
0
For Approval
7
For Invoicing
32
INVOICED/CLOSED
Invoiced
3571
Closed
3547
Void
478
Report
W41999
Invoiced
Customer/Point of Contact:
Title Guaranty of Guam
Jonathan Bondoc
Scheduled Date/Time:
07/01/2025, 08:00 am
Service Type:
Remote
Charge Type:
Normal
Charge Code:
DSIG.4074: Standard Service Hour 2025
Rates:
Standard Service Hour Rate 2025 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
032891
Work Requested
3CX Services not starting. 3CX able to make outbound calls but unable to receive inbound calls
Work Requested by: Jonathan Bondoc
Enter Work Completed Tasks
Work Completed :
Jonathan reported 3CX services not starting and call flow is impacted. Access 3CX server using remote access link provided by Premier One. Attempt to restart 3CX services. Error thrown that services unable to start. Check event log and noted services unable to start due to dependency error. Proceed to uninstall 3CX. Proceed to reinstall 3CX and restore backup from 6/26/2025. Reinstall and restoration of 3CX backup successful. Perform test calls successfully. 3CX Phone System is now back up.
Cancel
