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Customer/Point of Contact:
Micronesian Divers Association
Lee Webber (
1-671-479-4646
)
Scheduled Date/Time:
08/22/2023, 02:00 pm
Service Type:
Onsite
Charge Type:
Service Contract
Charge Code:
MDA0.6010: Micronesian Divers Association - Service Contract (08/02/23 - 08/01/24)
Rates:
Micronesian Divers Association - Service Contract (08/02/23 - 08/01/24) [
TOTAL
MONTHLY
HOURS:
6]
Remaining Hours:
0
Est. Service Time (hrs):
3
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Lee Webber
Date Signed:
08/22/2023
Work Requested
Troubleshoot TP-Link balancer at Mr. Webber's Residence
Work Requested by: Lee Webber
Enter Work Completed Tasks
Work Completed :
Troubleshoot Load Balancer at Mr. Webbers Residence. Load Balancer getting 25mbps speeds which is not correct. Test IT&E (WAN1) and GTA (WAN2) separately and confirmed both are up. check load balancer settings and noted no settings out of place. Noticed a new firmware was available. Download and install firmware. Perform speed test after and received 120mbps down. Issue resolved by updating firmware. Check MDA server as Wes advised email delays being experienced. DSI to restart MDA Server this evening at 7:00pm
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