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Customer/Point of Contact:
Title Guaranty of Guam
Jonathan Bondoc
Scheduled Date/Time:
07/03/2023, 02:00 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4066: Standard Service Hour 2023
Rates:
Standard Service Hour 2023 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
2
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
No
Print Name:
Date Signed:
Invoice Number:
031427
Work Requested
Troubleshoot 3CX Issues
Work Requested by: Jonathan Bondoc
Enter Work Completed Tasks
Work Completed :
Title Guaranty cannot access 3CX Web Console and custom auto attendant messages not playing. Title Guaranty has no access to server host where 3CX is installed. Premier One Support has access. Worked with Premier One Support to check services on the server host and confirmed 3CX Ngnix services was not started. Premier One Support restarted the service and confirmed 3CX Web Console is accessible and custom auto attendant messages play properly when clients call in.
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