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W40113
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Customer/Point of Contact:
GTA TeleGuam
Christian Dones
Scheduled Date/Time:
02/21/2023, 02:00 pm
Service Type:
Onsite
Charge Type:
Warranty
Charge Code:
DSIG.0120: Warranty Service 2021
Rates:
Warranty Support [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
0
Reference/PO #:
Taken By:
Chu Hsieh
Customer Signature:
Yes
Print Name:
Kianisia Reos
Date Signed:
02/21/2023
Work Requested
Video wall module down. No display on one section
Work Requested by: Christian Dones
Enter Work Completed Tasks
Work Completed :
Work with Planar to troubleshoot video wall issue. Someone connected a network cable to 5G video controller causing irratic responses. Replaced receiving card and power supply.
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