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W38521
Invoiced
Customer/Point of Contact:
AXS Insurance
Orlene Arriola (
671-647-4297
)
Scheduled Date/Time:
06/08/2021, 02:00 pm
Service Type:
Onsite
Charge Type:
Normal
Charge Code:
DSIG.4059: DSI Standard Service 2021
Rates:
Standard Service Rate 2021 [
TOTAL
ANNUAL
HOURS:
2]
Remaining Hours:
2
Est. Service Time (hrs):
1
Reference/PO #:
Taken By:
Kevin Hsueh
Customer Signature:
Yes
Print Name:
Orlene Arriola
Date Signed:
06/08/2021
Invoice Number:
029858
Work Requested
Troubleshoot Email Issues.
Work Requested by: Orlene Arriola
Enter Work Completed Tasks
Work Completed :
Dees emails not syncing AXS shared billing email. readd shared email to outlook and confirmed syncing properly. troubleshoot Dees mouse and noted mouse buttons are getting stuck. Dee to purchase new mouse. troubleshoot orlenes me.com email syncing issues. update outlook, set me.com settings to only sync 1 month but emails still do not sync. me.com email also causing outlook to crash. remove me.com email from outlook and outlook runs with no issues. setup forwarding of me.com emails to axspacific.com. send test emails and confirmed emails are forwarding correctly.
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