Emails not being received in outlook or webmail portal. Outbound emails fine. Noted MX look up of mcpgroupgu.com resulted in no path to Intermedia server. Login to JMC's GoDadddy and noted domain/dns not renewed. Expired 7/17/2025. Noted credit card on file was an old card per Mark. Update payment method to a new card mark provided. Renewed for 5 years. Noted all emails started to come in to outlook right after renewal waz completed.
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Work Completed |
Technician |
Check-in |
Check-out |
Actual Hrs |
| 1 |
Emails not being received in outlook or webmail portal. Outbound emails fine. Noted MX look up of mcpgroupgu.com resulted in no path to Intermedia server. Login to JMC's GoDadddy and noted domain/dns not renewed. Expired 7/17/2025. Noted credit card on file was an old card per Mark. Update payment method to a new card mark provided. Renewed for 5 years. Noted all emails started to come in to outlook right after renewal waz completed. |
Kevin Hsueh
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07/23/2025 01:30 pm |
07/23/2025 02:20 pm |
00:50
|
