DSI WebApp

W38922 Invoiced

Customer/Point of Contact:

Domino's Pizza of Guam
Vanessa

Scheduled Date/Time:

11/19/2021, 09:45 am

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.4059: DSI Standard Service 2021

Rates:

Standard Service 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Vanesssa

Date Signed:

11/19/2021

Invoice Number:

030230

Work Requested

Troubleshoot NCS location IP Phones. GTA replaced modem and all phones are down.

Work Requested by: Vanessa

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Domino's confirmed GTA restored internet service. Noted IP Phones still not registered. Noted SBC is stuck and unable to boot due to VFS unable to mount image. Run a check disk repair on the SBC SD card. SBC boots up properly now. Confirmed all 4 IP phones at NCS location are registered.

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Domino's confirmed GTA restored internet service. Noted IP Phones still not registered. Noted SBC is stuck and unable to boot due to VFS unable to mount image. Run a check disk repair on the SBC SD card. SBC boots up properly now. Confirmed all 4 IP phones at NCS location are registered.	Kevin Hsueh	11/19/2021 09:46 am	11/19/2021 11:59 am	02:13

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/19/2021 03:44 pm	Updated status to Invoiced	Jessica L.
11/19/2021 03:32 pm	Updated status to Submitted for Invoicing	Chu H.
11/19/2021 03:32 pm	Approved.	Chu H.
11/19/2021 12:02 pm	Updated status to Pending Approval	Kevin H.
11/19/2021 12:02 pm	Service Completed	Kevin H.
11/19/2021 12:00 pm	Check-out 11/19/2021 11:59 am	Kevin H.
11/19/2021 12:00 pm	Work Order Tasks Added	Kevin H.
11/19/2021 12:00 pm	Updated status to Service Completed	Kevin H.
11/19/2021 10:33 am	Customer Signature Posted	Kevin H.
11/19/2021 10:08 am	Arrived 11/19/2021 10:08 am	Kevin H.
11/19/2021 09:46 am	Check-in 11/19/2021 09:46 am	Kevin H.
11/19/2021 09:46 am	Updated status to Scheduled	Kevin H.
11/19/2021 09:46 am	Assigned: Kevin Hsueh	Kevin H.
11/19/2021 09:46 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38922

Work Orders