W38634   Invoiced

07/20/2021, 04:00 pm   
Onsite
Service Contract
TRMA.6010: TRMA - Service Contract 2021
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
2
Kevin Hsueh
Yes
Melet Santos
07/22/2021
029968

Work Requested

Setup SonicWALL TZ370.
Work Requested by: Chona Cabedo

Items Dropped Off 0

Item Serial Number Notes

Work Completed 2

Summary of Tasks

Deliver and setup Dell Precision T3500 on second floor office. Install SonicWALL TZ370. Confirmed internet is accessible and TZ370 is registered and activated.
Work Completed Technician Check-in Check-out Actual Hrs
1 Setup new SonicWALL TZ370. Register product, update firmware, and configure all settings based on settings currently on the original SonicWALL device at TRMA. Kevin Hsueh
07/20/2021 04:00 pm 07/20/2021 05:00 pm 01:00
2 Deliver and setup Dell Precision T3500 on second floor office. Install SonicWALL TZ370. Confirmed internet is accessible and TZ370 is registered and activated. Kevin Hsueh
07/22/2021 11:16 am 07/22/2021 12:00 pm 00:44

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 17

Date/Time Comment Tech
07/26/2021 04:25 pm Updated status to Invoiced Jessica L.
07/26/2021 08:21 am Updated status to Submitted for Invoicing Chu H.
07/26/2021 08:21 am Approved. Chu H.
07/22/2021 12:09 pm Updated status to Pending Approval Kevin H.
07/22/2021 12:09 pm Service Completed Kevin H.
07/22/2021 12:08 pm Check-out 07/22/2021 12:00 pm Kevin H.
07/22/2021 12:08 pm Work Order Tasks Added Kevin H.
07/22/2021 12:08 pm Updated status to Service Completed Kevin H.
07/22/2021 12:05 pm Customer Signature Posted Kevin H.
07/22/2021 11:16 am Check-in 07/22/2021 11:16 am Kevin H.
07/20/2021 04:54 pm Check-out 07/20/2021 05:00 pm Kevin H.
07/20/2021 04:54 pm Updated status to In Progress Kevin H.
07/20/2021 04:53 pm Arrived 07/20/2021 04:00 pm Kevin H.
07/20/2021 04:52 pm Check-in 07/20/2021 04:00 pm Kevin H.
07/20/2021 04:52 pm Updated status to Scheduled Kevin H.
07/20/2021 04:52 pm Assigned: Kevin Hsueh Kevin H.
07/20/2021 04:52 pm Created workorder. Kevin H.

Attachments 1

Filename
W38634