W38476   Invoiced

05/14/2021, 02:30 pm   
Inhouse
Service Contract
JMCE.6010: JMC Equipment - Service Contract 2021
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
0
Jessica Limo
Yes
Nathan Welch
05/14/2021
029810

Work Requested

Install software
Work Requested by: Nathan Welch

Items Dropped Off 1

Item Serial Number Notes
1 Dell Alienware Laptop 2C3J1N2 w/Bag

Work Completed 1

Summary of Tasks

Setup SonicWALL SSL VPN on Nathan's laptop. Map network share drives. Create step-by-step guide for Nathan on how to connect to SonicWALL SSL VPN.
Work Completed Technician Check-in Check-out Actual Hrs
1 Setup SonicWALL SSL VPN on Nathan's laptop. Map network share drives. Create step-by-step guide for Nathan on how to connect to SonicWALL SSL VPN. Kevin Hsueh
05/14/2021 02:30 pm 05/14/2021 03:24 pm 00:54

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 20

Date/Time Comment Tech
05/19/2021 04:30 pm Updated status to Invoiced Jessica L.
05/19/2021 12:35 pm Updated status to Submitted for Invoicing Chu H.
05/19/2021 12:35 pm Approved. Chu H.
05/14/2021 04:14 pm Customer Signature Posted Jason S.
05/14/2021 03:26 pm Signature for Later: Customer will pick up Kevin H.
05/14/2021 03:26 pm Updated status to Pending Approval Kevin H.
05/14/2021 03:26 pm Service Completed Kevin H.
05/14/2021 03:25 pm Check-out 05/14/2021 03:24 pm Kevin H.
05/14/2021 03:25 pm Work Order Tasks Added Kevin H.
05/14/2021 03:25 pm Updated status to Service Completed Kevin H.
05/14/2021 03:24 pm Check-in 05/14/2021 02:30 pm Kevin H.
05/14/2021 03:23 pm Modified workorder. Kevin H.
05/14/2021 03:23 pm Updated scheduled date/time from 05/14/2021 09:09 am to: 05/14/2021 02:30 pm Kevin H.
05/14/2021 03:23 pm Updated status to Scheduled Kevin H.
05/14/2021 03:23 pm Rates modified to Additional Hour (SERVICE CONTRACT): $76.00 Kevin H.
05/14/2021 03:23 pm Updated Estimated Service Time (hrs) to Kevin H.
05/14/2021 09:13 am Added customer equipment. Jessica L.
05/14/2021 09:11 am Updated status to Pending Schedule Jessica L.
05/14/2021 09:11 am Assigned: Kevin Hsueh Jessica L.
05/14/2021 09:11 am Created workorder. Jessica L.