W38330   Invoiced

Isa Dental
Linda Santos (1-671-646-7982)
03/25/2021, 03:30 pm   
Remote
Service Contract
IDC0.6011: Isa Dental - Service Contract 2021
Additional Hour (SERVICE CONTRACT) [TOTAL ANNUAL HOURS: 2]
2
0
Kevin Hsueh
No
029691

Work Requested

Timeqplus unable to be accessed.
Work Requested by: Linda Santos

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Summary of Tasks

Linda reported Timeqplus not accessible. Login to APPSRV and noted unable to connect error message. Determined Timeqplus service not starting properly. Issue due to port conflict. Follow Timeqplus KB to edit config file and restart service. Test login to Timeqplus successful.
Work Completed Technician Check-in Check-out Actual Hrs
1 Linda reported Timeqplus not accessible. Login to APPSRV and noted unable to connect error message. Determined Timeqplus service not starting properly. Issue due to port conflict. Follow Timeqplus KB to edit config file and restart service. Test login to Timeqplus successful. Kevin Hsueh
03/25/2021 03:30 pm 03/25/2021 04:18 pm 00:48

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 16

Date/Time Comment Tech
03/26/2021 03:47 pm Updated status to Invoiced Jessica L.
03/26/2021 09:32 am Updated status to Submitted for Invoicing Chu H.
03/26/2021 09:32 am Approved. Chu H.
03/25/2021 04:22 pm No Signature: Remote Support: Linda Santos Kevin H.
03/25/2021 04:22 pm Updated status to Pending Approval Kevin H.
03/25/2021 04:22 pm Service Completed Kevin H.
03/25/2021 04:21 pm Modified workorder. Kevin H.
03/25/2021 04:21 pm Rates modified to Additional Hour (SERVICE CONTRACT): $76.00 Kevin H.
03/25/2021 04:21 pm Updated Estimated Service Time (hrs) to Kevin H.
03/25/2021 04:20 pm Check-out 03/25/2021 04:18 pm Kevin H.
03/25/2021 04:20 pm Work Order Tasks Added Kevin H.
03/25/2021 04:20 pm Updated status to Service Completed Kevin H.
03/25/2021 04:18 pm Check-in 03/25/2021 03:30 pm Kevin H.
03/25/2021 04:17 pm Updated status to Scheduled Kevin H.
03/25/2021 04:17 pm Assigned: Kevin Hsueh Kevin H.
03/25/2021 04:17 pm Created workorder. Kevin H.

Attachments 1

Filename
W38330