W36736   Invoiced

08/01/2019, 04:00 pm   
Remote
Normal
BLAW.4004: Brooks Concepcion Law - Onsite Services 2019
Standard Service [TOTAL ANNUAL HOURS: 2]
2
1
Chu Hsieh
No
028350

Work Requested

Unable to access Sonicwall Junk Summary
Work Requested by:

Items Dropped Off 0

Item Serial Number Notes

Work Completed 1

Work Completed Technician Check-in Check-out Actual Hrs
1 Work with Sonicwall tech support to troubleshoot Junk Store. It seems an Java Update installed on June 19 cause the older version of Junk Summary to stop working. Downloaded version 7.4.6.1939 (last version that support older Windows 2008R2 server operating system). Newer version of Junk Store does not support Windows 2008R2 and older. Chu Hsieh
08/01/2019 04:00 pm 08/01/2019 05:00 pm 01:00

Parts and Materials 0

Item Serial Number Condition Qty Price Amount
TOTAL ($)   0.00

Comments For Internal Use only. 13

Date/Time Comment Tech
08/02/2019 12:35 pm Updated status to Invoiced Jessica L.
08/01/2019 06:57 pm Updated status to Submitted for Invoicing Chu H.
08/01/2019 06:57 pm Approved. Chu H.
08/01/2019 06:57 pm No Signature: remote support Chu H.
08/01/2019 06:57 pm Updated status to Pending Approval Chu H.
08/01/2019 06:57 pm Service Completed Chu H.
08/01/2019 10:55 am Updated billable hours to: 01.00 Chu H.
08/01/2019 06:41 pm Check-out 08/01/2019 05:00 pm Chu H.
08/01/2019 06:41 pm Updated status to Service Completed Chu H.
08/01/2019 06:38 pm Check-in 08/01/2019 04:00 pm Chu H.
08/01/2019 06:37 pm Updated status to Scheduled Chu H.
08/01/2019 06:37 pm Assigned: Chu Hsieh Chu H.
08/01/2019 06:37 pm Created workorder. Chu H.

Attachments 1

Filename
W36736