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W36646 Invoiced

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

06/26/2019, 02:00 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

BLAW.4004: Brooks Concepcion Law - Onsite Services 2019

Rates:

Standard Service [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

2

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

06/27/2019

Invoice Number:

028262

Work Requested

Install Malwarebytes Endpoint Protection

Work Requested by:

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 3

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	It seems lisa@guamlaw.net account was created by Malwarebytes. Requested to change password. Able to login to "My Account" portal but unable to login to Cloud.Malwarebytes.org. Created case with Malwarebytes. Checked Carbonite backup and system was using high utilization of the internet. Consulted with Lisa and change back to only back data and not the whole server.	Chu Hsieh	06/26/2019 02:00 pm	06/26/2019 03:00 pm	01:00
2	Work with Malwarebytes to activate cloud portal account. Deploy Malwarebytes to 8PCs remotely. Unable to deploy to 5 other PCs on the network but will check when on site at 2PM.	Chu Hsieh	06/27/2019 10:00 am	06/27/2019 11:00 am	01:00
3	Complete the deployment of Malwarebytes to rest of PC	Chu Hsieh	06/27/2019 02:00 pm	06/27/2019 03:00 pm	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 20

Date/Time	Comment	Tech
06/27/2019 04:06 pm	Updated status to Invoiced	Jessica L.
06/27/2019 03:09 pm	Updated status to Submitted for Invoicing	Chu H.
06/27/2019 03:09 pm	Approved.	Chu H.
06/27/2019 03:08 pm	Updated status to Pending Approval	Chu H.
06/27/2019 03:08 pm	Service Completed	Chu H.
06/27/2019 07:06 am	Updated billable hours to: 03.00	Chu H.
06/27/2019 03:06 pm	Customer Signature Posted	Chu H.
06/27/2019 03:05 pm	Check-out 06/27/2019 03:00 pm	Chu H.
06/27/2019 03:05 pm	Updated status to Service Completed	Chu H.
06/27/2019 03:02 pm	Check-in 06/27/2019 02:00 pm	Chu H.
06/27/2019 11:59 am	Check-out 06/27/2019 11:00 am	Chu H.
06/27/2019 11:59 am	Updated status to Scheduled	Chu H.
06/27/2019 11:56 am	Check-in 06/27/2019 10:00 am	Chu H.
06/26/2019 05:57 pm	Check-out 06/26/2019 03:00 pm	Chu H.
06/26/2019 05:57 pm	Updated status to Scheduled	Chu H.
06/26/2019 05:53 pm	Arrived 06/26/2019 02:10 pm	Chu H.
06/26/2019 05:52 pm	Check-in 06/26/2019 02:00 pm	Chu H.
06/26/2019 05:51 pm	Updated status to Scheduled	Chu H.
06/26/2019 05:51 pm	Assigned: Chu Hsieh	Chu H.
06/26/2019 05:51 pm	Created workorder.	Chu H.

Attachments 1

Filename
W36646