DSI WebApp

W41007 Closed

Customer/Point of Contact:

Isa Dental
Linda Santos (1-671-646-7982)

Scheduled Date/Time:

02/22/2024, 01:30 pm

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

IDC0.6014: Isa Dental - Service Contract (04/01/23 - 03/31/24)

Rates:

Isa Dental - Service Contract (04/01/23 - 03/31/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Linda Santos

Date Signed:

02/22/2024

Work Requested

Troubleshoot GTA Modem and SonicWALL. Per Linda, no internet access.

Work Requested by: Linda Santos

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check SonicWALL and noted GTA Internet (PPPoE) was not connected. Reboot GTA modem and reboot SonicWALL. Internet access is up now.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check SonicWALL and noted GTA Internet (PPPoE) was not connected. Reboot GTA modem and reboot SonicWALL. Internet access is up now.	Kevin Hsueh	02/22/2024 01:24 pm	02/22/2024 01:48 pm	00:24

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
02/22/2024 04:48 pm	Updated status to Closed	Jessica L.
02/22/2024 03:54 pm	Updated status to Submitted for Invoicing	Chu H.
02/22/2024 03:54 pm	Approved.	Chu H.
02/22/2024 01:51 pm	Updated status to Pending Approval	Kevin H.
02/22/2024 01:51 pm	Service Completed	Kevin H.
02/22/2024 01:49 pm	Check-out 02/22/2024 01:48 pm	Kevin H.
02/22/2024 01:49 pm	Work Order Tasks Added	Kevin H.
02/22/2024 01:49 pm	Updated status to Service Completed	Kevin H.
02/22/2024 01:45 pm	Customer Signature Posted	Kevin H.
02/22/2024 01:24 pm	Arrived 02/22/2024 01:24 pm	Kevin H.
02/22/2024 01:24 pm	Check-in 02/22/2024 01:24 pm	Kevin H.
02/22/2024 01:07 pm	Updated status to Scheduled	Kevin H.
02/22/2024 01:07 pm	Assigned: Kevin Hsueh	Kevin H.
02/22/2024 01:07 pm	Created workorder.	Kevin H.

Attachments 1

Filename
W41007

Work Orders