DSI WebApp

W40807 Closed

Customer/Point of Contact:

Fargo Pacific, Inc.
Guy Binoya

Scheduled Date/Time:

11/20/2023, 08:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

DSIG.0159: Warranty Service 2023

Rates:

Warranty Support [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Bryant Bagiac

Customer Signature:

Yes

Print Name:

Guy

Date Signed:

11/20/2023

Work Requested

Troubleshoot Feli's Outlook. Unable to access archive folder. Troubleshoot Guy's Outlook.

Work Requested by: Guy Binoya

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Troubleshoot Feli's Outlook. Restored his Archive2022 emails. Verified that he can access his Archive2022 emails. Troubleshoot Guy's Outlook. Signed out of all accounts. Signed in to her Outlook. Verified that she can access her Outlook properly. Showed her how to access webmail.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Troubleshoot Feli's Outlook. Restored his Archive2022 emails. Verified that he can access his Archive2022 emails. Troubleshoot Guy's Outlook. Signed out of all accounts. Signed in to her Outlook. Verified that she can access her Outlook properly. Showed her how to access webmail.	Bryant Bagiac	11/20/2023 08:32 am	11/20/2023 09:05 am	00:33

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
11/20/2023 03:50 pm	Updated status to Closed	Jessica L.
11/20/2023 03:22 pm	Updated status to Submitted for Invoicing	Chu H.
11/20/2023 03:22 pm	Approved.	Chu H.
11/20/2023 09:11 am	Updated status to Pending Approval	Bryant B.
11/20/2023 09:11 am	Service Completed	Bryant B.
11/20/2023 09:09 am	Check-out 11/20/2023 09:05 am	Bryant B.
11/20/2023 09:09 am	Work Order Tasks Added	Bryant B.
11/20/2023 09:09 am	Updated status to Service Completed	Bryant B.
11/20/2023 09:04 am	Customer Signature Posted	Bryant B.
11/20/2023 08:33 am	Arrived 11/20/2023 08:33 am	Bryant B.
11/20/2023 08:32 am	Check-in 11/20/2023 08:32 am	Bryant B.
11/20/2023 08:31 am	Updated status to Scheduled	Bryant B.
11/20/2023 08:31 am	Assigned: Bryant Bagiac	Bryant B.
11/20/2023 08:31 am	Created workorder.	Bryant B.

Attachments 1

Filename
W40807

Work Orders