DSI WebApp

W40703 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

10/16/2023, 10:00 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

BLAW.6002: Brooks - Service Contract (03/01/23 - 02/28/24)

Rates:

Brooks - Service Contract (03/01/23 - 02/28/24) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Informed Lisa to whitelist the domain name on SonicWall Email security. Perform Windows updates on the servers. Schedule restart at 6:30PM. Lisa will login and restart SQL tomorrow morning.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Install windows update on all three servers. Schedule to restart at 6:30pm

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Install windows update on all three servers. Schedule to restart at 6:30pm	Chu Hsieh	10/16/2023 10:00 am	10/16/2023 10:39 am	00:39

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
10/17/2023 03:23 pm	Updated status to Closed	Jessica L.
10/17/2023 09:54 am	Updated status to Submitted for Invoicing	Chu H.
10/17/2023 09:54 am	Approved.	Chu H.
10/16/2023 11:04 am	No Signature: remote support	.
10/16/2023 11:04 am	Updated status to Pending Approval	.
10/16/2023 11:04 am	Service Completed	.
10/16/2023 10:39 am	Check-out 10/16/2023 10:39 am	Chu H.
10/16/2023 10:39 am	Work Order Tasks Added	Chu H.
10/16/2023 10:39 am	Updated status to Service Completed	Chu H.
10/16/2023 10:38 am	Check-in 10/16/2023 10:00 am	Chu H.
10/16/2023 10:33 am	Updated status to Scheduled	Chu H.
10/16/2023 10:33 am	Assigned: Chu Hsieh	Chu H.
10/16/2023 10:33 am	Created workorder.	Chu H.

Attachments 1

Filename
W40703

Work Orders