DSI WebApp

W40611 Closed

Customer/Point of Contact:

JMC Equipment Rental
Marie "Cookie" Taitano (671-632-4596)

Scheduled Date/Time:

09/11/2023, 10:00 am

Service Type:

Remote

Charge Type:

Normal

Charge Code:

DSIG.4066: Standard Service Hour 2023

Rates:

Standard Service Hour 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Cookie reported JMC emails are down.

Work Requested by: Marie "Cookie" Taitano

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Drive where MS Exchange database is stored only had 1GB of disk space remaining. Found 1 old QuickBooks directory that was 28GB in size. Worked with and confirmed with Mark Peredo and confirmed old directory can be deleted. Free up 28GB of disk space. restart MS Exchange services. Test send and receive emails successfully. Advised JMC that Corey's U: Drive folder is also extremely large (40GB in video folder). DSI to work with Corey to clean up his U: Drive.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Drive where MS Exchange database is stored only had 1GB of disk space remaining. Found 1 old QuickBooks directory that was 28GB in size. Worked with and confirmed with Mark Peredo and confirmed old directory can be deleted. Free up 28GB of disk space. restart MS Exchange services. Test send and receive emails successfully. Advised JMC that Corey's U: Drive folder is also extremely large (40GB in video folder). DSI to work with Corey to clean up his U: Drive.	Kevin Hsueh	09/11/2023 10:00 am	09/11/2023 10:47 am	00:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
09/11/2023 03:00 pm	Updated status to Closed	Jessica L.
09/11/2023 12:32 pm	Updated status to Submitted for Invoicing	Chu H.
09/11/2023 12:32 pm	Approved.	Chu H.
09/11/2023 10:55 am	No Signature: Remote Support: Cookie Requested Via Email	Kevin H.
09/11/2023 10:55 am	Updated status to Pending Approval	Kevin H.
09/11/2023 10:55 am	Service Completed	Kevin H.
09/11/2023 10:49 am	Check-out 09/11/2023 10:47 am	Kevin H.
09/11/2023 10:49 am	Work Order Tasks Added	Kevin H.
09/11/2023 10:49 am	Updated status to Service Completed	Kevin H.
09/11/2023 10:47 am	Check-in 09/11/2023 10:00 am	Kevin H.
09/11/2023 10:39 am	Updated status to Scheduled	Kevin H.
09/11/2023 10:39 am	Assigned: Kevin Hsueh	Kevin H.
09/11/2023 10:39 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40611

Work Orders