DSI WebApp

W40471 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

07/13/2023, 09:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

RFVL.6007: Roberts Fowler & Visosky - Service Contract 2023

Rates:

Roberts Fowler & Visosky - Service Contract 2023 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sophia Sanchez

Date Signed:

07/13/2023

Work Requested

Troubleshoot Network Issues

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Check Lindy's network connection and noted no issues on the line. Ping tests to server were all under 1ms. Advised Sophia to assist to monitor for additional slowness/freezing. Set Daves workstation to not go to sleep.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Check Lindy's network connection and noted no issues on the line. Ping tests to server were all under 1ms. Advised Sophia to assist to monitor for additional slowness/freezing. Set Daves workstation to not go to sleep.	Kevin Hsueh	07/13/2023 09:07 am	07/13/2023 09:32 am	00:25

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
07/13/2023 11:14 am	Updated status to Closed	Jessica L.
07/13/2023 10:59 am	Updated status to Submitted for Invoicing	Chu H.
07/13/2023 10:59 am	Approved.	Chu H.
07/13/2023 09:36 am	Updated status to Pending Approval	Kevin H.
07/13/2023 09:36 am	Service Completed	Kevin H.
07/13/2023 09:34 am	Check-out 07/13/2023 09:32 am	Kevin H.
07/13/2023 09:34 am	Work Order Tasks Added	Kevin H.
07/13/2023 09:34 am	Updated status to Service Completed	Kevin H.
07/13/2023 09:30 am	Customer Signature Posted	Kevin H.
07/13/2023 09:07 am	Arrived 07/13/2023 09:07 am	Kevin H.
07/13/2023 09:07 am	Check-in 07/13/2023 09:07 am	Kevin H.
07/13/2023 08:55 am	Updated status to Scheduled	Kevin H.
07/13/2023 08:55 am	Assigned: Kevin Hsueh	Kevin H.
07/13/2023 08:55 am	Created workorder.	Kevin H.

Attachments 1

Filename
W40471

Work Orders