DSI WebApp

W39254 Closed

Customer/Point of Contact:

Brooks Concepcion Law, P.C.
Lisa Brooks (1-671-472-6848)

Scheduled Date/Time:

03/30/2022, 09:30 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

BLAW.6001: Brooks - Service Contract (03/01/22 - 02/28/23)

Rates:

Brooks - Service Contract (03/01/22 - 02/28/23) [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Lisa Brooks

Date Signed:

03/30/2022

Work Requested

Troubleshoot PC Law send to email issue on Lisa's workstation.

Work Requested by: Lisa Brooks

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Performed steps as part of PCLaw email troubleshooting (Set default Email app, Register OLE componenets, reinstall PCLaw driver). No issues reported in Email process after several attempts. Default app not set to Outlook is suspected reason for failure.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Performed steps as part of PCLaw email troubleshooting (Set default Email app, Register OLE componenets, reinstall PCLaw driver). No issues reported in Email process after several attempts. Default app not set to Outlook is suspected reason for failure.	Alyx Bradley	03/30/2022 09:10 am	03/30/2022 09:57 am	00:47

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
03/30/2022 04:10 pm	Updated status to Closed	Jessica L.
03/30/2022 02:10 pm	Updated status to Submitted for Invoicing	Chu H.
03/30/2022 02:10 pm	Approved.	Chu H.
03/30/2022 10:01 am	Updated status to Pending Approval	Alyx B.
03/30/2022 10:01 am	Service Completed	Alyx B.
03/30/2022 09:59 am	Check-out 03/30/2022 09:57 am	Alyx B.
03/30/2022 09:59 am	Work Order Tasks Added	Alyx B.
03/30/2022 09:59 am	Updated status to Service Completed	Alyx B.
03/30/2022 09:54 am	Customer Signature Posted	Alyx B.
03/30/2022 09:23 am	Arrived 03/30/2022 09:23 am	Alyx B.
03/30/2022 09:10 am	Check-in 03/30/2022 09:10 am	Alyx B.
03/30/2022 08:42 am	Updated status to Scheduled	Kevin H.
03/30/2022 08:42 am	Assigned: Alyx Bradley	Kevin H.
03/30/2022 08:42 am	Created workorder.	Kevin H.

Attachments 1

Filename
W39254

Work Orders