DSI WebApp

W39237 Closed

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

03/23/2022, 10:30 am

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6006: Roberts Fowler & Visosky - Service Contract 2022

Rates:

Roberts Fowler & Visosky - Service Contract 2022 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Chu Hsieh

Customer Signature:

No

Print Name:

Date Signed:

Work Requested

Missing email (Monique) and Kevin having issue access pacer.login.uscourts.gov site.

Work Requested by: Sophia Sanchez

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

check snwlhosted.com and mail flow database shows email was received by Monique at 3:03pm 3/22/22 and Tim received earlier at 1:54pm. Issues is not with RFV Exchange server. It maybe issues with sender. Issues with pacer.login.uscourts.gov is with website. able to view other documents cases without issues. tried on other PC and browser and issues is still there.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	check snwlhosted.com and mail flow database shows email was received by Monique at 3:03pm 3/22/22 and Tim received earlier at 1:54pm. Issues is not with RFV Exchange server. It maybe issues with sender. Issues with pacer.login.uscourts.gov is with website. able to view other documents cases without issues. tried on other PC and browser and issues is still there.	Chu Hsieh	03/23/2022 10:30 am	03/23/2022 11:30 am	01:00

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 13

Date/Time	Comment	Tech
03/23/2022 12:15 pm	Updated status to Closed	Jessica L.
03/23/2022 11:48 am	Updated status to Submitted for Invoicing	Chu H.
03/23/2022 11:48 am	Approved.	Chu H.
03/23/2022 11:48 am	No Signature: remote	Chu H.
03/23/2022 11:48 am	Updated status to Pending Approval	Chu H.
03/23/2022 11:48 am	Service Completed	Chu H.
03/23/2022 11:45 am	Check-out 03/23/2022 11:30 am	Chu H.
03/23/2022 11:45 am	Work Order Tasks Added	Chu H.
03/23/2022 11:45 am	Updated status to Service Completed	Chu H.
03/23/2022 11:42 am	Check-in 03/23/2022 10:30 am	Chu H.
03/23/2022 11:41 am	Updated status to Scheduled	Chu H.
03/23/2022 11:41 am	Assigned: Chu Hsieh	Chu H.
03/23/2022 11:41 am	Created workorder.	Chu H.

Attachments 1

Filename
W39237

Work Orders