DSI WebApp

W38952 Closed

Customer/Point of Contact:

Trinity Pacific Loss Adjusters & Surveyors
Sandra Bang (671-989-4864)

Scheduled Date/Time:

12/02/2021, 01:30 pm

Service Type:

Onsite

Charge Type:

Normal

Charge Code:

DSIG.3002: 3CX Hosted Services 2021

Rates:

DSI Hosted Services 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Yes

Print Name:

Sandra Bang

Date Signed:

12/02/2021

Work Requested

Troubleshoot IP Phone Issues

Work Requested by: Sandra Bang

Items Dropped Off 0

	Item	Serial Number	Notes

Work Completed 1

Summary of Tasks

Cordless IP Phones lost registration to base unit. Reconfigure base unit and confirmed cordless IP phones are registered. Update all extension ring time to 40 seconds (originally 20 seconds)

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Cordless IP Phones lost registration to base unit. Reconfigure base unit and confirmed cordless IP phones are registered. Update all extension ring time to 40 seconds (originally 20 seconds)	Kevin Hsueh	12/02/2021 01:20 pm	12/02/2021 01:57 pm	00:37

Parts and Materials 0

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Comments For Internal Use only. 14

Date/Time	Comment	Tech
12/06/2021 04:08 pm	Updated status to Closed	Jessica L.
12/06/2021 12:10 pm	Updated status to Submitted for Invoicing	Chu H.
12/06/2021 12:10 pm	Approved.	Chu H.
12/02/2021 01:58 pm	Updated status to Pending Approval	Kevin H.
12/02/2021 01:58 pm	Service Completed	Kevin H.
12/02/2021 01:57 pm	Check-out 12/02/2021 01:57 pm	Kevin H.
12/02/2021 01:57 pm	Work Order Tasks Added	Kevin H.
12/02/2021 01:57 pm	Updated status to Service Completed	Kevin H.
12/02/2021 01:29 pm	Customer Signature Posted	Kevin H.
12/02/2021 01:20 pm	Arrived 12/02/2021 01:20 pm	Kevin H.
12/02/2021 01:20 pm	Check-in 12/02/2021 01:20 pm	Kevin H.
12/02/2021 11:57 am	Updated status to Scheduled	Kevin H.
12/02/2021 11:57 am	Assigned: Kevin Hsueh	Kevin H.
12/02/2021 11:57 am	Created workorder.	Kevin H.

Attachments 1

Filename
W38952

Work Orders