DSI WebApp

Hi,

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Customer/Point of Contact:

Guam Surgicenter
Colin O'Connell (671-646-3855)

Scheduled Date/Time:

05/03/2021, 10:00 am

Service Type:

Onsite

Charge Type:

Service Contract

Charge Code:

GSC0.6014: Guam Surgicenter - Service Contract 2021

Rates:

Guam Surgicenter - Service Contract 2021 [TOTAL MONTHLY HOURS: 6]

Remaining Hours:

Est. Service Time (hrs):

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

Print Name:

Date Signed:

Restore GSC VM from Backup.

Work Requested by: Colin O'Connell

	Item	Serial Number	Notes

Work Completed 4

	Work Completed	Technician	Check-in	Check-out	Actual Hrs
1	Recreate Array (RAID 5) and boot up to StorageCraft recovery to restore backup image. Unable to restore onsite. Brought server back to DSI to restore backup image.	Kevin Hsueh	05/03/2021 10:00 am	05/03/2021 11:00 am	01:00
2	Unable to restore from back up image from external HDD due to BitLocker encryption. Begin BitLocker Decryption. back up image to be restored after BitLocker Decryption is finished.	Kevin Hsueh	05/03/2021 02:00 pm	05/03/2021 04:00 pm	02:00
3	Restore GSCVM Server from new backup image provided by Colin.	Kevin Hsueh	05/06/2021 02:00 pm	05/06/2021 03:00 pm	01:00
4	Reinstall Server 2016. Setup HyperV and create 2 new VM (GSCGSM: Windows Server 2016; GSCWEBSRV: Windows Server 2012 R2)	Kevin Hsueh	06/04/2021 03:00 pm	06/04/2021 04:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
06/09/2021 05:01 pm	Updated status to Closed	Jessica L.
06/09/2021 04:52 pm	Updated status to Submitted for Invoicing	Chu H.
06/09/2021 04:52 pm	Approved.	Chu H.
06/04/2021 04:13 pm	Signature for Later: Server to be delivered	Kevin H.
06/04/2021 04:13 pm	Updated status to Pending Approval	Kevin H.
06/04/2021 04:13 pm	Service Completed	Kevin H.
06/04/2021 04:11 pm	Modified workorder.	Kevin H.
06/04/2021 04:11 pm	Updated status to Service Completed	Kevin H.
06/04/2021 04:11 pm	Updated Estimated Service Time (hrs) to	Kevin H.
06/04/2021 04:09 pm	Check-out 06/04/2021 04:00 pm	Kevin H.
06/04/2021 04:09 pm	Updated status to In Progress	Kevin H.
06/04/2021 04:08 pm	Check-in 06/04/2021 03:00 pm	Kevin H.
05/06/2021 05:08 pm	Check-out 05/06/2021 03:00 pm	Kevin H.
05/06/2021 05:08 pm	Updated status to In Progress	Kevin H.
05/06/2021 05:08 pm	Check-in 05/06/2021 02:00 pm	Kevin H.
05/03/2021 05:27 pm	Check-out 05/03/2021 04:00 pm	Kevin H.
05/03/2021 05:27 pm	Updated status to In Progress	Kevin H.
05/03/2021 03:42 pm	Check-in 05/03/2021 02:00 pm	Kevin H.
05/03/2021 02:35 pm	Check-out 05/03/2021 11:00 am	Kevin H.
05/03/2021 02:35 pm	Updated status to In Progress	Kevin H.
05/03/2021 10:00 am	Arrived 05/03/2021 10:00 am	Kevin H.
05/03/2021 10:00 am	Check-in 05/03/2021 09:59 am	Kevin H.
05/03/2021 08:34 am	Updated status to Scheduled	Kevin H.
05/03/2021 08:34 am	Assigned: Kevin Hsueh	Kevin H.
05/03/2021 08:34 am	Created workorder.	Kevin H.

Filename
W38435

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