DSI WebApp

Customer/Point of Contact:

Taniguchi, Ruth, Makio Architects
Chona Cabedo (1-671-475-8772)

Scheduled Date/Time:

04/27/2021, 03:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

TRMA.6010: TRMA - Service Contract 2021

Rates:

TRMA - Service Contract 2021 [TOTAL MONTHLY HOURS: 8]

Remaining Hours:

0

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Update SonicWALL ESA 5000 Firmware

Work Requested by: Chona Cabedo

	Item	Serial Number	Notes

Update SonicWALL ESA 5000 to latest firmware version 10.0.9.6177.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Update SonicWALL ESA 5000 to latest firmware version 10.0.9.6177.	Kevin Hsueh	04/27/2021 03:00 pm	04/27/2021 04:00 pm	01:00

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/28/2021 02:16 pm	Updated status to Closed	Jessica L.
04/28/2021 10:51 am	Updated status to Submitted for Invoicing	Chu H.
04/28/2021 10:51 am	Approved.	Chu H.
04/27/2021 04:02 pm	No Signature: Remote Support	Kevin H.
04/27/2021 04:02 pm	Updated status to Pending Approval	Kevin H.
04/27/2021 04:02 pm	Service Completed	Kevin H.
04/27/2021 04:01 pm	Check-out 04/27/2021 04:00 pm	Kevin H.
04/27/2021 04:01 pm	Work Order Tasks Added	Kevin H.
04/27/2021 04:01 pm	Updated status to Service Completed	Kevin H.
04/27/2021 04:01 pm	Check-in 04/27/2021 03:00 pm	Kevin H.
04/27/2021 04:00 pm	Updated status to Scheduled	Kevin H.
04/27/2021 04:00 pm	Assigned: Kevin Hsueh	Kevin H.
04/27/2021 04:00 pm	Created workorder.	Kevin H.

Filename
W38421