DSI WebApp

Customer/Point of Contact:

Roberts, Fowler & Visosky
Sophia Sanchez (671-646-1222)

Scheduled Date/Time:

04/26/2021, 04:00 pm

Service Type:

Remote

Charge Type:

Service Contract

Charge Code:

RFVL.6005: Roberts Fowler & Visosky - Service Contract 2021

Rates:

Roberts Fowler & Visosky - Service Contract 2021 [TOTAL ANNUAL HOURS: 2]

Remaining Hours:

2

Est. Service Time (hrs):

1

Reference/PO #:

Taken By:

Kevin Hsueh

Customer Signature:

No

Print Name:

Date Signed:

Update SonicWALL ESA 5000 firmware.

Work Requested by: Sophia Sanchez

	Item	Serial Number	Notes

Update SonicWALL ESA 5000 firmware to latest version 10.0.9.6177.

		Work Completed	Technician	Check-in	Check-out	Actual Hrs
	1	Update SonicWALL ESA 5000 firmware to latest version 10.0.9.6177.	Kevin Hsueh	04/26/2021 04:00 pm	04/26/2021 04:47 pm	00:47

	Item	Serial Number	Condition	Qty	Price	Amount
TOTAL ($)						0.00

Date/Time	Comment	Tech
04/27/2021 02:57 pm	Updated status to Closed	Jessica L.
04/27/2021 10:02 am	Updated status to Submitted for Invoicing	Chu H.
04/27/2021 10:02 am	Approved.	Chu H.
04/26/2021 04:50 pm	No Signature: Remote Support	Kevin H.
04/26/2021 04:50 pm	Updated status to Pending Approval	Kevin H.
04/26/2021 04:50 pm	Service Completed	Kevin H.
04/26/2021 04:48 pm	Check-out 04/26/2021 04:47 pm	Kevin H.
04/26/2021 04:48 pm	Work Order Tasks Added	Kevin H.
04/26/2021 04:48 pm	Updated status to Service Completed	Kevin H.
04/26/2021 04:47 pm	Check-in 04/26/2021 04:00 pm	Kevin H.
04/26/2021 04:47 pm	Updated status to Scheduled	Kevin H.
04/26/2021 04:47 pm	Assigned: Kevin Hsueh	Kevin H.
04/26/2021 04:47 pm	Created workorder.	Kevin H.

Filename
W38418